What is Ship2Storage?
Ship2Storage provides moving and self-storage with
the convenience of doorstep-to-doorstep service. Unlike renting
traditional storage units, you can ship and store just one box or
many, and you pay only for the storage space the length of time you
use. You simply box your items,
use our web site
(login required) to get shipping labels, and leave the rest to us.
Our clean, modern, and secure warehouses will accommodate your
storage needs. Try us and you'll see why Ship2Storage
is the world’s most convenient moving and self-storage.
Who can benefit from Ship2Storage?
Everyone needs to free up space in their closets, offices, garages,
etc., but they may not need to rent a full or partial storage unit.
Some people want to keep their belongings in a place that is safe
from flood, fire, or other disasters. Some just need a temporary
place to hold their belongings while they move. Others need a
virtual warehouse, where they can store items and have them shipped
to locations as needed.
Read how our customers
innovatively use Ship2Storage
What businesses can benefit from Ship2Storage?
All businesses can free up expensive office or retail space by
storing documents, supplies or inventory with us. As your business
grows, you may need to reclaim space for employees or operations.
Accountants, law practices, trade show marketers, etc. may also
value our modern, climate-controlled facilities and the ability to
manage your items online. Request boxes to be shipped online, and we
can have them on your doorstep in a short while. Ship2Storage
offers a great solution for excess stock, bulk storage, trade show
materials, or looking after records. You can send boxes to us 24
hours a day from anywhere in the continental United States, and we
can ship to locations you specify. Some businesses have even made
our warehouse facility an extension of their business.
What are your Service Areas?
Ship2Storage services the entire Continental United
States, from New York to Los Angeles, Seattle to Miami and all
points in between. We provide instant storage for anyone who can
send a package.
Can my boxes be picked up at my home?
Yes, you can arrange to drop-off your shipment at a local
shipping office (e.g. FedEx, USPS) or you can arrange a pick-up at
your doorstep. Many of our customers find the home pick-up feature
convenient and economical, especially for larger orders. You also
have the option to take your boxes to your shipper’s closest
retail location for no additional cost.
Why not rent a Self Storage Unit?
Traditional self-storage units (a.k.a. mini-storage, storage
lockers, etc.) are best suited for people who have large storage
needs such as vehicles, furniture, etc. Traditional storage also
requires substantial effort on your part: sometimes you may spend
the better part of a Saturday going to a bad part of town, hunting
for your items, and expending the effort to transport, load,
retrieve, and unload items from the storage unit. Traditional
self-storage tends to be costly, cumbersome to access, with long
lock-in periods, inflexible contracts, and spaces that don't fit
your storage needs. Traditional storage also only works if you are
in the same area -- if you want to store from one location and then
pick up in another, traditional storage units just won't work. With
Ship2Storage, you can store your items from your
doorstep in one location and retrieve your items anywhere
— even in another city or state! Ship2Storage
combines moving and self-storage in a convenient service.
For most moving and storage needs, Ship2Storage is
less work, less hassle, and less expensive. Don’t have a
truck? Or, don't want the hassle rushing to pick up a rental truck,
load it, drive to your storage location, unload it, get gas and
return it? Ship2Storage's
low, flexible prices
and convenience allow you to arrange pick up/ delivery from/to your
doorstep. We charge only for the cubic feet of space your boxes
occupy so you always get what you pay for. Ship2Storage
combines moving, shipping and storage, and we bring it to your
How much will it cost?
Our flexible prices are based on the size and weight of your item.
Our rates start at $2.79 per month
for a Small Box. You may further lower your costs through our
periodic promotions. See our prices for details. You can save the
most money by purchasing a longer term contract. You will be billed
page for complete details.
Are there any hidden storage charges to pay for?
We take pride in our price transparency, and
we publish our prices
, give you
up front, and have no hidden fees. The charges you pay for are:
shipping to the warehouse, storage at the warehouse, and shipping
back to the location of your choice. You may opt to pay additional
If your box is damaged on the way into the warehouse, we will
determine the degree of damage and whether a shipper will accept the
box again to send to you. We may at our option repair the damage to
get the box back to you. If the box is damaged beyond repair, and/or
the shipper will not accept it, we can rebox it at an additional
charge. We will NOT open any box, unless required by law or a Court
of law, or in case of emergency. Emergencies include (but not
limited to) situations when, in our discretion, we need to: make any
repairs to the box or replace the box (however we are not obligated
to repair or replace any boxes); locate and remove any property
which appears to be seeping out of the box, or which appears to be
emitting fumes or odors from the box, or which appears to be harming
or endangering any other item or the property of any others; enforce
the Terms and Conditions, including all our rights and remedies;
open the box for security reasons generally; and we simply repackage
your existing box in its damaged condition. We are not responsible
for any lost items during repackaging or damage resulting from
Also, please note that we pass on shipping costs to you, and
these costs change with economic conditions, fuel prices, the
location to which you'd like to have your items shipped, shipper
fees, etc. Thus, quoted prices when you request your boxes may not
be the same as when you sent them to the warehouse.
What about shipping charges?
Shipping is provided by large trusted carriers such as Fed-Ex,
UPS, and/or the US Postal Service. When you place an order with us,
shipping charges are clearly stated at checkout, and our prices show
what the shipper would charge you.
Will my possessions be safe?
Our Storage Centers are protected by monitored security
systems for your total peace of mind. Unlike traditional self
storage, the public never has access to our warehouse. Only our
authorized and trusted employees can access our facilities along
with monitored security systems. We do not open your boxes. As a
rule, you shouldn’t store irreplaceable items or things of
high value unless they are insured by your homeowners or renters
To further ensure the safety of your items, be sure to pack
can help you.
What do I do for a box and packing materials?
We strongly urge you to
review our packing page
and pack using high quality shipping boxes as opposed to used boxes,
or strong grocery cartons. Please also review packing requirements
from the shippers—e.g. Fedex’s page can be found here.
Please do NOT use cheap Home Depot, WalMart or U-Haul boxes that are
made for moving—you should look for strong shipping-grade
Keep in mind the boxes you send need to survive the multiple
loading and unloading by the shippers on the way to the warehouse
and the return trip back to you at some time in the future. Consider
using a few small boxes instead of stuffing items into a large box.
The vast majority of damage occurs to large boxes, which are often
overloaded and too heavy. You should resist the temptation to pack
in large boxes—we price the cost per cubic foot to store and
ship is relatively the same at all sizes. Smaller boxes can better
withstand the stresses of shipping, all else being equal. The
shipping cost will also be close to equal due to the dimensional
pricing that shippers use, and the storage cost will be close too.
It’s also easier on your back to transport many smaller boxes
that a few larger ones!
Box strength degrades with time and usage. When in doubt check
the requirements of the shipper you will be using. Please follow
their box and packing requirements to ensure that you items are safe
in transit. When in doubt go to the retail location of the shipper
you will be using and get their recommendations for packing. If you
plan to leave a box in storage for many months, please note that
recyclable boxes degrade over time (by design). Please choose your
Am I renting the space month-to-month or am I on
It’s up to you: we offer month-to-month and fixed term
storage, which is cheaper. Your chosen rate remains in effect for
the start of your stay. Better
are available for longer term contracts. You can get your items back
whenever you want. If you choose to have your items returned before
your initial term expires you owe only for the months left on your
contract and any promotional terms that you may have been offered.
How much notice do I need to give you that
I’m sending something?
None, you may
place an order
today and send your items today if you wish.
Get Storage Now!
How do I get my items to your storage facility?
Use our web site to place an order
and print mailing labels. Affix these labels to your well-packed
boxes. We use major ground shipping services, such as UPS Ground,
FED EX Ground, and USPS Ground.Â You can have your labeled items
picked-up at your home or business, or you can drop off your boxes
at your shipper’s local retail location. Be sure to ask for
Ground service pickup (not express or overnight or other product
offerings—the shipper may refuse your pickup.).
Do you provide Insurance coverage?
Yes, additional storage insurance can be purchased when you
place your order
. We offer $50 of free storage insurance coverage as part of your
order. Please read all of our
Terms and Conditions
to understand the limits of our liability. Do not send any box over
$300 in value or any combination of boxes over $1,000 in value. The
maximum storage or shipping insurance that can be purchased from Ship2Storage
is $300 for a single box or $1,000 for any customer with three or
more boxes. We are not responsible for improperly packed items or
fragile items, or items damaged before receipt at the warehouse
(e.g. items damaged in transit). We will store damaged items and
return them to you in the state we received them. Our insurance does
not cover items damaged in transit. You may make claims against the
shipper, and we may be able to assist you.
How do I know how much space I need?
Simply box up your items. The number of boxes, their size, and
weight determines your monthly storage rate. We can store any number
of boxes that you send us.
What are the hours of operation?
You can use our web site to send your items 24 hours a day,
365 days out of the year. You can contact us by phone during normal
business hours (9:00 am to 4:00 p.m. US Pacific Time, Monday -
What is the minimum or maximum storage period?
You can store boxes for as long a period as you require. Some
customers, such as those who are deployed for the military or
businesses, stay with us for years. The best storage rates are for
longer periods of storage. There is a 1 month minimum charge for all
storage. Plans that are terminated early will result in charges for
the remaining months, regardless of use. Any promotions associated
with those plans may also become payable to Ship2Storage.
For example, suppose you selected a 12 month plan that also offered
free-shipping to the warehouse. If you terminated your plan at month
8, the remaining 4 months of storage and the free shipping charges
from the promotion would be payable by you.
What paperwork is needed?
We make it simple. All you need to do is supply your box information
online and agree to our
Terms and Conditions
when you order our service. We do not ship internationally, and we
do not handle customs and other such paperwork for international
Are there any items I cannot store?
You cannot store items that are perishable, flammable,
explosive, corrosive, fragile, dangerous, toxic, illegal, alive, or
items that could decompose, melt, degrade, leak, corrode, freeze or
break. All items must also comply with the requirements of the
shipper that is used. Anything you store should be in compliance
with our Terms and Conditions and any State or Federal laws.
Examples of items that cannot be stored are: Ammunition, gasoline,
paint, paint thinner, propane, food, produce, plants, and fireworks.
Please call or e-mail if you have questions, and please use common
Do you pay referral fees?
about our Affiliate Program.
Does your warehouse have pest control?
Yes, we have a professional pest control company that monitors
our locations monthly. However do not store any food items and do
not use popcorn as a packing filler. (Yes, someone has asked!)
Additionally, do not store items that can attract insects or other
pests -- be sure to fully seal such items.
Rent is due in advance, on your monthly anniversary date. For
example, if you originally entered your storage agreement on April
13, your credit card will be billed again on May 13, June 13, and so
on for the upcoming months. For anniversaries that start on Feb
28th/29th or the 30th/31st of the month, the repeating anniversary
is the last day of the month. When you want your items returned you
are only charged for the remaining portion of your contract and
return shipping. We do not refund rent for partial months or partial
Do your warehouses offer climate controlled
Our locations offer climate controlled spaces for an
additional fee. Please e-mail or call us with your specific
Where does my box go?
Your box is shipped to one of our clean, safe, secure,
warehouse facilities located at various locations in the continental
United States, where your items are processed and stored. You can
use our website to check the status of your boxes any time (login
I’m selling my house - why should I store
If you’re selling your home, clearing out some of your
possessions first will make it less cluttered and more attractive to
buyers. If your move has gotten "held up" then you can
store everything with us for as long as it takes.
How can I sign up for Ship2Storage?
Click here to register
. Ship2Storage will ask you only for your name and
email and ask you to create an account (username/ password). Only
registered users may obtain quotes. Please remember that if you
created more than one account, you will have more than one username.
You will need to
with the correct account (username/ password) to display your boxes.
Why can't I see my boxes when I go to MyBoxes?
You may have created more than one account. Your boxes are linked to
an account, and you may have placed an order through another
account. Try logging out and login again using the username/password
for your other account(s)— you should then see your boxes. If
you can't access your account, you can try to
reset your password
for further assistance.
Does the credit card have to be in my name or in
the same name as the order?
You must be a legally authorized user of the credit card to
open an account.
What payment methods do you accept?
You can pay using most debit and credit cards. At this time,
we accept: Visa, MasterCard, Discover and American Express.
How do I get my boxes back?
request return of your items
anytime you like. You will need your log-on credentials, and you can
request your items be sent to anywhere you like in the US.
How do I get copies of all my bills?
and we can help you to retrieve your payment history.
What happens if I don’t pay my bill?
If you fail to pay your bill or fail to
update your billing
, we make several calls and requests. If we get no response the
items you keep in storage will be auctioned after four months.
If necessary, will I be able to change my payment
You can always
login to your account
and edit your information on file or provide it to us by phone.
What if I have more questions or a problem?
Our trained, friendly staff is here to give you all the help and
advice you need. Use our site to
or give us a call at 1 888 397-3537 during normal business hours.